Hamford Publishing ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our services, including book writing, editing, proofreading, book design, formatting, marketing, and other services.
Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our website and services immediately.
Information You Provide: We collect personal information that you voluntarily provide when you register an account, place an order, contact us, or subscribe to our communications. This may include:
Information Automatically Collected: When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
We use the information we collect to:
We take the security of your payment information seriously. All payment transactions are processed through secure, PCI-DSS compliant third-party payment processors. We do not store your full credit card numbers, CVV codes, or banking credentials on our servers.
All financial data transmitted between you and our payment processors is encrypted using industry-standard SSL (Secure Socket Layer) technology.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
We use cookies and similar tracking technologies to enhance your experience on our website. We use essential cookies (required for the website to function), analytical cookies (to understand visitor behavior), and marketing cookies (where applicable). You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Order and transaction records are retained for a minimum of 7 years for tax and accounting purposes. Project files and manuscripts are retained for 90 days after project completion, unless otherwise agreed.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at info@hamfordpublishing.com. We will respond within 30 days.
European Users (GDPR): If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your personal data includes performance of a contract, compliance with legal obligations, and our legitimate business interests.
California Residents (CCPA): If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
Hamford Publishing's services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information promptly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including SSL encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure and we cannot guarantee absolute security.
Hamford Publishing reserves the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page and notify you via email or a prominent notice on our website. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy is governed by and construed in accordance with applicable laws, without regard to its conflict of law provisions.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 5 business days.
